My name is Jason, I work in the healthcare industry. I am currently in my 9th year working in the healthcare industry. This is my first article here on the blog. I hope it is helpful to you and that it is entertaining. If you have any feedback, I’d love to hear from you.
So I’m going to be honest with you. I don’t really like the word “satisfied.” In fact, I’m going to suggest that we change the word “satisfied” to “pleased.” Because the word “satisfied” has a specific meaning, where a satisfied customer is the best business strategy of all.
I am not convinced that the majority of health insurance providers are really happy about their customers. I know this because I had a few unhappy customers when I first started in this industry. In fact, if I could sell the idea of being satisfied, I would have a business. But I don’t think this is really the case. I think the problem is that most customers who are unhappy are not really unhappy. Rather, they are just busy.
So if you have more than one customer who is unhappy, you are going to have to address them all. There is something called the “customer churn” problem. This is a way of life where more and more people are busy. There are so many people that are busy, that it’s impossible to keep track of all of them.
The answer is to have more of a customer service department. If you have a business that is 100% customer service, then you’ll have to put employees in every department to solve every customer’s problem, which is a huge waste of time. A customer that is unhappy is not necessarily unhappy. He just is busy. So the first thing you should do is to find out why your unhappy customers are unhappy and then find a way to fix that.
The easiest way to solve customer problems is to have a customer service department. I used to have a small company, and the customer service department was the most expensive part of the company. I was on the phone with the customer all the time, and I had to listen to them rant about how their problems were getting worse and worse. If I could fix something and make things better, I would do it.
I’m not talking about having a terrible manager in charge of your customer service department. I’m talking about a customer service department that is extremely happy with its jobs and who loves its work. You want a great customer service department? Make sure your employees love what they do and are motivated by the quality of their work.
The best customer service is the kind that you get when your company is satisfied with your work and has no complaints about the service you provide. That’s how you get the best results for your business.
There is a lot of misinformation out there about the importance of customer service. Sure, it’s important, but it’s not the most important thing. The most important thing is when you’re actually satisfied with your customer service department and your product or service. When they are happy, you’re happy. When they are satisfied, you’re happy.
Here at our company, we’ve never had any complaints. We don’t expect anyone to be happy. We expect that when people are satisfied, they’ll return or recommend our services. And when they do, we get the best of both worlds. We are happy because when customer service is great, we get compliments and referrals. We are satisfied because when customer service is not great, we get complaints and customers who are unhappy with the service and their credit card declined.